As pointed out previously I have been in the storage game a while now. Like it or not bad things happen and like it or not they very rarely see the public eye.
This is the first time I have seen a Tier 1 Storage Vendor get SMASHED and you have to ask yourself why??
The back channel of this is that an EMC customer Andrew Dauncey blogged recently that he was surprised (and quite rightly so) that he had to do a disruptive/destructive upgrade from 2.x to 2.x of XIOS the XTremIO operating environment.
It is most definitely not normal behaviour to see such public blogs of this nature and it has gone viral.
I say we should be more open, if there is an issue get it out there. Lets not wait for a syndication to pick up on it. Storage affects so many things and it is not ok to mislead your customer base, especially for Tier 0 or Tier 1 enterprises but not for any reason.